Privacy Policy

Information You Provide Directly

• Identity details: name, gender, date of birth
• Contact details: email address, phone number, postal address
• Account credentials: username and password
• Communications: messages, competition entries, survey responses

Information Collected Automatically

• Device & browser info: IP address, operating system, browser type
• Usage data: pages visited, time spent, navigation paths
• Cookies and web beacons (see Section 7)

Information from Third Parties

We may receive information about you from business partners, related companies, or publicly available sources where permitted by applicable law.

We use your personal information for the following purposes:

• To verify your identity and manage your account
• To deliver and improve our services and website features
• To personalise your experience on our website
• To send newsletters, updates, and promotional materials (where you have consented)
• To conduct internal research, analytics, and demographic studies
• To run competitions, prize draws, and promotional activities
• To respond to your enquiries and resolve service issues
• To comply with legal and regulatory obligations

We do not sell your personal information to third parties. We may share your information only in these limited circumstances:

• Service partners: Companies that help us operate our website or deliver services, bound by confidentiality agreements
• Within the Infoflick Group: Our related companies and subsidiaries
• Advertisers: Only in aggregated, anonymised form (e.g., "5,000 users clicked a banner") unless you have separately consented
• Legal obligations: When required by Indian or foreign law, court order, or regulatory authority
• Business transfers: If we sell or merge our business, your data transfers subject to this same Policy
• Professional advisers: Accountants, auditors, or legal counsel under confidentiality obligations

Any third party receiving your data is contractually required to handle it securely and only for the stated purpose.

Under India's Digital Personal Data Protection Act (DPDPA 2023) and other applicable laws, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal exceptions
• Withdraw Consent: Withdraw consent for marketing or data processing at any time
• Opt-out of Marketing: Unsubscribe via the link in any email, or by contacting us directly

We retain your personal data for as long as your account is active or as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymised.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction — including encrypted storage, access controls, and secure server infrastructure.

You are responsible for keeping your account credentials confidential. If you suspect unauthorised access to your account, please contact us immediately.

We use cookies and web beacons to enhance your browsing experience, analyse website traffic, and understand user preferences. Cookies are small text files placed on your device when you visit our website.

We use cookies for:

• Session management and authentication
• Remembering your preferences and settings
• Analysing how you use our website to improve it
• Displaying relevant advertising (where applicable)

Third-party advertisers may set their own cookies on our pages, governed by their own privacy policies. You can control or disable cookies through your browser settings, though some website features may not function correctly as a result.

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party website you visit.

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal data, please reach out:

We will respond to all legitimate requests within 30 days.

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with a revised "Last Updated" date. Where changes are material, we will notify registered users by email or by a prominent notice on our website.

Your continued use of our website after any update constitutes your acceptance of the revised Policy.